Questions, Answered
Frequently Asked.
Our Food
It means we make it ourselves, from scratch, at our own facility, not bought pre-made. More than 200 of our products are made in-house every day, including breads, pastries, soups, dressings, sauces, granola, and most of what goes on your sandwich.
No seed oils, no artificial preservatives, no artificial colors or flavors, no gums or unnecessary fillers, no GMOs in grains, oils, or sweeteners, no ultra-processed ingredients, and no 'natural flavors.' We choose organic, regenerative, and local where possible.
At FareGrounds, our production facility in Palestine, Texas, and fresh in our store kitchens each day.
Only organic flours from Central Milling, milled from grain grown by farmers we know. The sugar is organic and fair-trade and the butter is European-style — the short ingredient list is the point, not a marketing line.
Over a third of a pound each. They are crispy on the outside and gooey in the middle, made with organic sugar, organic flour, simple ingredients and a good deal of attention. You can build a four-pack from whichever flavours are baked that day.
Our own. ThoroughFare beans are roasted in Austin, and every espresso and cold brew on the bar starts with that roast.
The dairy is grass-fed local milk from Mill-King in Waco, about an hour up the road. For alternatives we pour oat and almond milk chosen because they are free of gums and seed oils, which rules out most of what is on the market.
100% pure Japanese matcha, certified organic, sustainably grown in the hills of Shizuoka at Hattori Tea Farm by Hattori-san.
Sourdough baked that morning in our own ovens, from the bakery counter in the same building.
Yes. The meats are cured, smoked and grilled in house and sliced fresh in store daily, and every condiment, aioli and dressing is made by us from simple ingredients. That is the part of a sandwich most places buy in, and it is the part we deliberately do not.
Ordering & Pickup
Browse the menu or ask the concierge, add to your bag, choose a pickup time, and pay.
Choose a pickup time at checkout. Breakfast items are available until 11am; the full menu is available from 11am to close. Availability is based on your pickup time.
Delivery is coming soon. For now we offer pickup.
No. We send the kitchen a prep time with the order, so the ticket activates when the food needs to start rather than when you paid. Order a noon sandwich at nine in the morning and the kitchen begins it late morning; the tracking link in your confirmation email shows the moment it does.
Yes. Every option the bar offers at the counter — size, milk, caffeine level, syrups — is on the item when you add it to your bag, and the choices print on the ticket. Where a choice is required, the bag will not let the drink through until you have made it, so nothing is guessed on your behalf.
Yes — one bag spans all four counters. Add a jar of jam, a loaf, a sandwich and a coffee, choose a single pickup time, and the whole order is ready together at the counter.
Not quite. Some categories we stock in store are not sold through the site, so what you see when you browse is what can genuinely be ordered for pickup rather than a full inventory of the shelf. Anything you can see in the shop online, you can add to a bag.
Dietary & Allergens
Use the dietary filters when you browse, or ask the concierge questions like 'what's gluten-free' or 'what's in this.' Every item lists its ingredients, allergens, and dietary claims. You can also browse our current gluten-friendly items, which updates itself from the day's menu.
We list allergens on every item, but our kitchen handles wheat, dairy, eggs, and nuts, so we cannot guarantee against cross-contact. If you have a severe allergy, please ask staff before ordering.
Catering
Yes. Tell us about your event and we'll follow up. Full online catering ordering is coming soon.
Rewards & Account
Yes, ThoroughFare Rewards. Join with your phone number, earn points on every order, and redeem them for drinks, food, and merch. See the full program on our Rewards page. Note: catering orders do not earn Rewards points.
With your phone number. That’s your whole account. Enter it, confirm the texted code, and you’re in. No app, no card to carry. New members also get a free cookie on their first order, with a minimum spend of $5 excluding the free cookie.
You earn points on every dollar you spend, online and in-store, all pooled on one balance by your phone number. Your current earn rate and the full reward ladder are on the Rewards page.
Never. Your points stay on your account until you’re ready to redeem them.
No, points start once you’ve created your account, which takes about a minute with just your phone number. Guest orders don’t earn, but they’re not lost: past orders placed with your phone number show up in your order history when you join. From then on, every order earns. Give the same number at the register and your in-store spend counts too.
Either place. Apply a reward at online checkout, or give your phone number at the counter and redeem in person.
Reorder is coming soon.
Locations
ThoroughFare Mueller, in Austin. See our Locations page for the address and hours.
Maybe. Tell us where you want a ThoroughFare and we'll keep it in mind, then use the Request a Location page.

